
Founded to empower and support Australia's healthcare industry with access to world-class operational talent — without the burden of traditional overheads.
Our leadership team brings deep expertise across Healthcare, Management Consulting including Workforce Strategy and leading global and remote teams.
Who are we?

What Sets Us Apart
We deliver tailored workforce solutions—not generic outsourcing— designed for sustainable, growth and ensuring care continuity. By removing back-end burdens, we support both care and business objectives.
As your strategic partner, we empower providers to scale confidently, maintaining exceptional care quality and stay ahead in rapidly evolving sector.
Follow us on LinkedIn for insights, success stories, and updates.
Partner with us to transform your workforce strategy!
We Address Key Challenges

Workforce Shortages

Burnout

Escalating Operational Costs
and Tight Margins

Growing Care and Compliance Demands
Our CEO
Lianne Friedman
Lianne brings a wealth of experience across multiple industries through her extensive management consulting career and deep industry knowledge, offering a unique perspective and strong leadership that will help drive change for many organisations and make a lasting impact in the Healthcare space.
She has over 10 years of management consulting experience and over 6 years in senior leadership positions as well as over 5 years directly and indirectly in Healthcare.
Originally from South Africa and now based in Brisbane, Lianne is passionate about delivering exceptional results and is committed to working closely with our clients to achieve better health outcomes and create real value.
When she's not shaping business strategies, you'll find Lianne enjoying reformer pilates or spending quality time with her young daughter and husband.
E: lianne.f@universal-u.com
LinkedIn: Lianne Friedman


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